HOW THE WEB PORTAL WORKS
The portal has an easy-to-use interface and a simple design: after Unicon Outsourcing accountants have prepared the payslips, our clients’ employees can view their payslips, ask questions, or request statements, for example, Form 2-NDFL. To ask a question, an employee simply clicks on the button located next to each payslip. After clicking on the button, a new chat window appears, and the employee may begin to chat online with one of Unicon Outsourcing’s payroll specialists.
In contrast to the usual method of communicating via a call centre, communication via the portal provides for internal security, as it allows employees to be instantly identified. In addition, this means of communication allows for incoming questions to be assigned to Unicon Outsourcing’s team of specialists, and this, in turn, improves the speed of data processing.