How outsourcing works — Unicon Outsourcing
How outsourcing works

Why outsourcing business processes?

We take away work in which you do not want to be engaged. It is already a lot of, but outsourcing has also other benefits.

Focus on what’s important for development of the company

We will resolve all difficult and boring questions: maintaining accounts department, payroll calculation, personnel administration, support of ERP systems. And you can be concentrated on business development.

Access to knowledge resources

The solution of difficult questions demands a lot of time, hiring of rare experts, you are forced to study on the mistakes. Perhaps, it is simpler to transfer a task to experts?

Additional resources

The only way to quickly resolve an issue with registration of thousands of notifications according to transfer transactions or to recover accounts department in short terms.

It’s an opportunity to save

Automation and a regulation of processes, use of the resource centers in the cities with lower cost of work plus a scale effect do outsourcing more favorable than increase in own staff in the long term.

Benefit of the large companies is reached due to economy on infrastructure and decrease in operating costs.
To the small companies with staff from 10 people the autorsing allows to save on a salary of strong specialists.

Outsourcing

  1. Modern instrument of increase of efficiency of the company
  2. The cost of service depends on amount
  3. A liability in case of penalties and a penalty fee
  4. It is possible to stop at any time work

To begin now

Flexible outsourcing — what options of work we offer

We replace department or SSC

We undertake accounts department, personnel document flow, payroll calculation or support of SAP completely . We provide the smooth transition of functions without quality loss.

We replace one or several experts

When the department works perfectly, but does not cope with a site, function, amount. An easy way to meet a lack in personnel or to get rid of the most labor-consuming or intense site of work.

We give urgent help

In total from urgent and competent consultation according to the labor law before recovery of accounting records.

Work with Unicon Outsourcing — scaleable. You can begin with one service and gradually transfer other processes to outsourcing. Or, for example, to begin with, payroll calculation for one branch and to pass further to servicing of all organisation.

How outsourcing works: start of the relationship


7 most popular questions on outsourcing

  1. Is it true that outsourcing is just for minor companies?

  2. That’s not true at all. Unicon Outsourcing’s clientele includes both small enterprises with nearly 10 employees, and major holdings employing dozens of thousands of people. Outsourcing model’s advantages for small companies are in opportunity of using experience and expertise of the best specialists without actually hiring them. For major enterprises, outsourcing is the solution to standardize processes and cut their costs by using scope effect.

  3. Is it true that outsourcing companies will be solving all problems on my behalf?

  4. Not quite. Indeed, a provider, like a genie, may fulfil nearly everything you may wish. But, just like a genie again, we will have to understand exactly what is it that you want. You can’t just say “Do my accountancy.” You have to explain the tasks your company seeks to solve, say whether you need recommendations on tax load, who is the consumer of your financial accounts (domestic or foreign owners), and so on. You will have to provide all the data required for processing and calculating to the outsourcing company; otherwise you may agree that those data will be collected by the provider, as the case may be. Thus, one of your employees will be acting as goal setter and project manager. Therefore, if you wish the results to be great, you just can’t outsource a process and forget about it. If you sign a contract with a babysitter, you hardly expect them to educate your child. More likely, you’d prefer to keep your finger on the pulse, right?

  5. How can I be sure my financial or personal data will be safe all the time?

  6. IT infrastructure and staff policy at Unicon Outsourcing are organized in compliance with information security standards of ISO 27001. All employees, when hired, have to sign a non-disclosure agreement. Financial and HR data of our customers are stored in a centralized system accessible only to the teams working with respective customers. Moreover, each team may access only the data of the customer they’re servicing, and cannot look through other companies’ data.

    Experts working with personal data of the customers use virtual machines that can’t be infested with viruses or allow copying. Using any devices for copying is strictly regulated and controlled by our IT department. Paper versions of documents, once processed, are transferred to the customer or to the archive, while copies thereof are stored for a pre-arranged time, and then destroyed with a shredder. More details on information security are available here.

  7. What happens if an outsourcing company makes a mistake, and tax authorities fine my company?
  8. In case it’s Unicon Outsourcing experts who make a mistake, our company will reimburse your company to the tune of the fine. Unicon Oustourcing’s responsibility before our customers is insured by Ingosstrah Insurance Company.

  9. Is outsourcing illegal?

  10. It’s totally legal. Currently, there’s a partial ban on agent labor aka outstaffing in Russia. The ban may apply to providing temporary workers to companies. However, outsourcing has nothing to do with providing workers; it is transfer of business processes. In the first case, a company gets a performer responsible for the job and its results. In the second case, the provider is responsible for the entire scope of tasks. Say, you may have an IT expert under an outstaffing contract, and they will just do what you order them, or just do nothing if managers failed to organize their job. On the contrary, under an outsourcing contract, your provider will organize an IT support service, and will service all applications from your users within the time agreed with you (for example, from 9 to 5) with a pre-arranged speed. You see the difference?

  11. What will happen if I decide to terminate the contract and start working on my own?

  12. Unicon Outsourcing will just download all the data required for the work from our system and provide them to you, be it an accountancy base or payroll calculation base (in most cases, in 1C or Excel formats).

  13. Is outsourcing more expensive or cheaper than hiring your own specialists?

  14. The answer depends on many factors.

    The correct answer requires understanding that the cost of your own specialists isn’t just their wages, but also leasing of premises, infrastructure, taxes, and social packages. You have to remember that employers have to pay for the entire working day regardless of whether there is a scope of work sufficient to fill that time.

    Working with an outsourcing company means that you pay only for the hours that had been actually spent on the specific work. A customer doesn’t have to invest in their own infrastructure, and they may use the available resources of the provider. For instance, Unicon Outsourcing provides access to our own 1C cloud system to our customers, so that they don’t have to deploy the software at their company.

    Additionally, outsourcing companies make efforts to automatize all operations and thus cut personnel costs. For the same reasons, processing centers are located beyond major cities, somewhere in the regions where labor is cheaper.

    Still, you have to realize that by hiring an outsourcing company, you pay for its knowledge and experience, and for consulting from highly professional methodologists in the first place. So, there still can be a situation when salary of an ordinary accountant somewhere in Kuban is lower than the cost of hiring an outsourcing company. But will the service be as qualitative?


Team of your project

In your team shall be responsible for problem definition, provision of data. The scheme when ourselves sobi-necessary documents, but even for it preliminary work be paradise is possible.

In your team shall be responsible for problem definition, provision of data. The scheme when ourselves sobi-necessary documents, but even for it preliminary work be paradise is possible.

In your team shall be responsible for problem definition, provision of data. The scheme when ourselves sobi-necessary documents, but even for it preliminary work be paradise is possible.

In your team shall be responsible for problem definition, provision of data. The scheme when ourselves sobi-necessary documents, but even for it preliminary work be paradise is possible.

In your team shall be responsible for problem definition, provision of data. The scheme when ourselves sobi-necessary documents, but even for it preliminary work be paradise is possible.

In your team shall be responsible for problem definition, provision of data. The scheme when ourselves sobi-necessary documents, but even for it preliminary work be paradise is possible.

In your team shall be responsible for problem definition, provision of data. The scheme when ourselves sobi-necessary documents, but even for it preliminary work be paradise is possible.

Project manager on client's side

In your team shall be responsible for problem definition, provision of data. The scheme when ourselves sobi-necessary documents, but even for it preliminary work be paradise is possible.

Design group

Specialists responsible for maintaining accounts department/calculation of a wage payment / personnel administration / ERP support

Your personal manager in Unicon Outsourcing

Your assistant starting with the conclusion of the agreement on cooperation and SLA. Cares and accompanies you at all stages of work, resolves urgent issues

Methodologists

If you or your team has any questions as to interpretation of laws, they’ll be there to assist.

IT support

Those experts are responsible for setting up and maintaining accountancy, ERP-based, or HR systems that will run operations for you. They’ll keep your data safe. Only the employees you have authorized will be able to access the data.

Archivists

They keep all your documents in case of tax audits and other instances requiring physical copies.

Couriers

They’ll take your documents to the tax authority, notary, pension fund and elsewhere as may be required.

  1. Unicon Outsourcing
  2. How outsourcing works
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