Team – Unicon Outsourcing
We managed to create a unique team with the enormous amount of knowledge in Russian and international finance/accountancy standards, tax and labour laws, and IT systems support. There are upwards of 500 employees at Unicon Outsourcing: professional accountants and consultants, payroll and HR experts, professionals at setting up and supporting systems like 1C, SAP, Boss-Kadrovik, and others.
of them are certified at Microsoft, 1C, SAP and other leading IT vendors

employees speak one or several foreign languages

possess financial and accounting certificates (ASSA, DIPIFR, etc.)

We pay much attention to our HR management practices to keep on the most promising employees. That’s why 40% of Unicon Outsourcing’s employees have worked here for five years or more.


Сергей Тиунов
Sergey Tiunov

Unicon Outsourcing’s managing partner in business process outsourcing

Since 1993 Sergei has held C-level positions in several companies providing business process services. In 2005, he became the head of  Unicon Outsourcing.

Experienced in managing major projects in accountancy, payroll calculation and HR Administration outsourcing for major Russian and international holdings. At the Unicon group, Sergei is responsible for business processes and IT outsourcing. Sergei’s experience has allowed him to accumulate unique expertise in organising geographically distributed projects, creating solutions for joint operation, and supporting IT infrastructure for accountancy ecosystems.

Graduated from the Novosibirsk State University, major in Informatics. MBA at the European Institute of International Management, Paris.

Людмила Шустерова
Lyudmila Shusterova

Deputy General Director for Transformation and Strategic Development

Lyudmila possesses more than 15 years of experience in managing outsourcing companies and deep understanding of BPO market. Currently, Lyudmila is engaged in covering strategic issues of business development, formation and promotion of outsourcing services, development of new solutions, and building partnerships.

She is also a frequent contributor to major business publications and writes on HR issues, project management, business processes outsourcing and so on (Vedomosti, Business Petersburg, CEO, etc.) She is also a frequent speaker and moderator at conferences on corporate management and outsourcing.

Ludmila graduated from the Technical Cybernetics department of the Moscow State University of Rail-road Engineering. She holds an MBA degree from the American Institute of Business and Economics (AIBEC).

Дмитрий Коваленко
Dmitry Kovalenko

Director of Accountancy Services Department

Over 15 years of experience as manager of accountancy at major outsourcing companies. Over 20 years of experience in tax and financial accounting, development of accountancy policies, and arrangement of document flow.

At Unicon Outsourcing, Dmitri is responsible for accountancy services, tax, finance and corporate statements of customers, and their tax audits. He manages a team of 130 experts in finance and accountancy.

Key projects: management of services rendered by the department (over 220 customers); support for projects on an integration of ERP systems at the customer’s side; integration of parallel accountancy systems for customers; management of projects on automation of certain accountancy areas; the launch of quality assurance system at the accountancy services department.

Key clients: A, Amgen, Amdocs, Allergan, Boehringer Ingelheim, Gett, Sabre, Tom Tailor, Reiss, Sony Mobile, Open Text, Coriant, Innoscpec, Stokke, Nissan, Trafigura.

Dmitry graduated with honours from the Moscow State Academy for Fine Chemical Technologies. He is also a certified professional accountant.

Анна Калашникова
Anna Kalashnikova

Head of Payroll Department

Anna has 20 years of experience in tax/financial accounting for Russian and international companies. She has been a Director of Payroll and HR Services Department at Unicon Outsourcing since 2011. The payroll department under direction serves over 200 customers and processes over 47,000 payslips a month.

Key projects: project for a transition of payroll calculation to BOSS Kadrovik for 12 legal bodies of Schneider Electric; the project for the transition of payroll calculation from SAP to 1C ZUP for a major telecom equipment manufacturer; quality assurance system at the payroll department.

Key customers: Schneider Electric, Amgen, BP, Christie's, Ericsson, OBI, Moet Hennessy, Yves Rocher.

Anna graduated from the Moscow Institute of Physics and Engineering, major in Accountancy and Audit, and Automatics and Telematics. She is also a certified accountant.

  1. Unicon Outsourcing
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