BDO Unicon Outsourcing has earned a special prize of CX World Awards for the best B2B customer experience. The Company presented a quality control system development project, ensuring a major reduction in the number of potential errors on the part of production departments and elimination of their causes.
CX World Awards is an international award whose organisers invite and acknowledge the most interesting and successful projects, initiatives, strategies and technologies improving customer experience on an annual basis. The contest traditionally comprises two stages: the participants present an essay about their projects to the panel and defend them in the presence of the other finalists. This year, the list of contestants included Sberbank, Tele2, Schneider Electric and other big companies.
According to Galina Shablinsksaya, Director for Customer Relations, BDO Unicon Outsourcing, this sort of events encourage professional development and improvements in the customer service quality, as well as create an experience-sharing platform for the market participants.
Subscribe to our publications
We write only about the most important. You will be the first to know about economic events that affect your business, how to reduce costs, optimize the company's operations and make the right management decisions without immersion in operational processes.
Subscribed
-
Связаться с нами
Оставьте обращение в форме ниже, и мы обязательно ответим вам
-
